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Negotiations - Reading People
6 Hours of Professional Development
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This module provides an introduction to kinesics or body language. You will briefly learn about the history and theory of kinesics and its primary creator. You will also learn how to understand people better by observing nonverbal characteristics such as posture, facial expression and attire and verbal characteristics like pitch and vocal habits. By the time you complete this course, you will be able to gather information about a person from his speech, his appearance, his body language and his surroundings.
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This is a professional development course and cannot be used as real estate licensing or real estate continuing education.
Learning Objectives:
Upon completion of this module, the student will be able to:
- Identify whether a person is lying, frustrated, happy, depressed, etc. from body language exhibited.
- Distinguish between the different types of nonverbal communication.
- Recognize behaviors in both familiar and unfamiliar acquaintances from verbal and nonverbal cues, including vocal traits, habits and physical traits.
- Comprehend the motivations that keep people from seeing objectively.
- Apply techniques to improve communication and aid understanding.
- Discern aspects of personality from environmental context, including office, home, social and geographic environments.
- Recognize hidden communications in conversation.
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